Vivian Creative Studio Digital Items Policy
We are committed to providing high-quality digital products to our customers. This policy sets out guidelines for the purchase, use and distribution of our digital products.
1. Purchase of Digital Items:
1.1 By purchasing a digital item from Vivian Creative Studio, the customer agrees to the terms and conditions of this policy.
1.2 Prices for digital items are subject to change without notice.
2. Copyright and Personal Use:
2.1 All digital items provided by Vivian Creative Studio are protected by copyright. The purchase of a digital item grants the customer a personal, non-exclusive license to use that item until completion.
2.2 The customer agrees not to distribute, share, resell or make publicly available any digital item purchased from Vivian Creative Studio, whether free or paid. Digital items are intended for the customer's personal use and third-party purposes only.
3. Digital Item Updates:
3.1 We may provide updates or revisions to digital items purchased from Vivian Creative Studio. These updates may be available for free or for an additional fee, depending on the nature of the update.
4. Refunds:
4.1 We do not offer refunds for digital items unless there is a substantial error in the delivery of the product or the product does not meet the advertised specifications.
4.2 Refund requests must be submitted within 7 days from the date of purchase according to Art 49 of the Brazilian Consumer Protection Code.
5. Security and Privacy:
5.1 Vivian Creative Studio is committed to protecting customers' personal and payment information in accordance with our privacy policy.
6. Changes to Digital Items Policy:
6.1 We reserve the right to make changes to this digital items policy without notice. Any changes will be published on our website.
6.2 By purchasing our digital products, the customer agrees to the terms and conditions of this policy.
If you have any questions or require additional clarification about our digital items policy, please contact us.
This digital items policy is tailored to your company's specific needs and ensures it complies with local laws and regulations related to digital items and e-commerce.
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